Thanks for volunteering to help manage your player's team this season! Below are some resources and templates that can be used during the season. We would love to hear your feedback and learn from your experiences. We invite you to share your resources with the region for inclusion in our resource library! Reach out to [email protected] with the subject line: Team Manager Resources

Behavior Issues
Behavioral issues, by players or parents, can have lasting effects on the individual (bullying) and are toxic for the team cohesion

Action can only be taken to improve the situation and/or hold people accountable for their behavior if we are informed Leverage the Player and Parent Code of Conduct to implement the process designed to make our fields a happy space for our kiddos and families. To report any concerns or compliments about any volunteer’s, spectator’s, family member’s, or player’s behavior regarding the Kids Zone Guidelines, you may use the Kids Zone Report google form as well.

Conflict Resolution
There may be some scenarios that would benefit from conflict management.  The below reminders may help to avoid further escalations

ALWAYS remember AYSO’s 6 core philosophies while managing conflict with other volunteers, families, or players!

1. Take a step back, breathe, and let your first priority be de-escalate the conflict!

2. Separate the parties and move the conflict away from players and other spectators. Have another volunteer mediate if you are one of the participants and take the next steps. 

3. Remind participants which of the 6 core philosophies they may be violating. If you are a participant in the conflict, have YOU violated any of the philosophies? Admit it if you have.

4. Remind participants they acknowledged and signed the Player and Parent Code of Conduct while registering. If necessary, have a copy in your folder and ask them to sign acknowledgement of the “offense”. Retain this copy.

5. Document EVERYTHING in as much detail as possible and send it to [email protected]. An Incident Report Form may help organize your thoughts. Every incident is evaluated if action by the Board is needed.

Player Injusry
If a player experiences an injury, illness, concussion, or there is an incident

If a player is injured (even while not at an AYSO activity) or ill to a degree that they require medical attention, Parents must sign a Participation Release Form prior to participating in any event. Once received, please provide this form to [email protected]

If the injury is a Concussion, the Participation Release Form MUST also be signed by a medical professional!
If the injury occurred at any AYSO activity, an Incident Report Form must be submitted [email protected]

Complete Volunteer Requirements!
Coaches must complete the background check, LiveScan fingerprint clearance, and basic training courses to receive their roster. We are unable to release player data without the requirements met. The releavant Coach Course (online components) must be completed prior to the first practice.View Volunteer Requirements. to get the information you need to complete the tasks. 

Stay Informed!

Check emails frequently for emails from the region. The majority of information and follow up will be communicated via email. To ensure the emails do not get filtered, set the correct options in your email to permit emails from our system. If you have registered with an email you do not often use, please ensure you are checking it every day as we prepare for the season and throughout the season.